Terms and Conditions and Refund Policy

1. Product Licensing

Wit & Delight Digital Products, unless otherwise stated, are licensed under the Creative Commons (https://creativecommons.org)

*TO APPLY BEFORE LAUNCH

 

2. Warranty

Product sold by Wit & Delight, LLC are done so in the hope that they will be useful, but without any warranty; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

 

Inasmuch as the users Adobe and Microsoft programs functions correctly on a clean install of itself, Wit & Delight's Digital Products are guaranteed to function on a clean install of the minimum, stable and required version of the necessary programs needed for Wit & Delight Digital Products. We do not assume responsibility and will not be held responsible for any conflicts or compatibility issues that may occur due to third-party software. We assume no responsibility for any data loss as a result of installing or using Wit & Delight. Should conflicts occur with third-party software, we may provide support at our discretion.

 

3. Support

Wit & Delight, LLC sells and distributes Wit & Delight Digital Products and other downloads "as is" and with no implied meaning that they will function exactly as you would like, or that they will be compatible with all third-party components and plugins.

 

Support for plugins sold and distributed by Wit & Delight, LLC is only available for those who have an active, paid membership (www.members.witanddelight.com). For purchases that include an automatically renewing subscription, support will be provided for as long as the subscription remains active.  

 

Support and updates for Wit & Delight are provided as long as Wit & Delight Digital Products are actively in distributed. Should any one of the following occur, Wit & Delight, LLC will no longer be responsible for providing support for Wit & Delight Digital Products:

  • Wit & Delight Digital Products is no longer actively developed as a viable product under Wit & Delight, LLC.

  • Wit & Delight Digital Products or the parent company is purchased or bought out by another company.

  • Adobe or Microsoft Word is no longer actively developed.

While we attempt to provide the best support possible for our a, we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe that the inquirer is completely satisfied.

 

4. Automatic Updates

Automatic updates are available to members who have an active and valid subscription. Automatic updates are available for Wit & Delight Digital Products.

 

5. License Usage

Wit & Delight Digital Products grants each customer one or more non-transferable license(s) to use the product for internal use, and as defined by the terms set in our Terms of Use.

 

Where the Terms of Use allows the products to be used and edited by the customer, the customer/license-holder may not sell the originally-purchased art provided by Wit & Delight, LLC to other users of the license (such as clients) for commercial benefit. Additionally, the customer may not sublicense, to any person or entity, any rights to distribute the product.

 

6. Download Delivery

After we have processed your payment successfully, you will receive an email with your order number and other purchase information. Your terms of use, order number will be available along with your product downloads. You can download the product by clicking on the appropriate link.

 

Should you not receive an email containing your information, you can contact us through hello@witanddelight.com to request your purchase information.

 

Access to re-download purchased files will be granted so long as your order number is valid.

 

7. Ownership

All files are the property of Wit & Delight, LLC. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited.

 

Our files are provided "as is" without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our plugins.

 

8. Website & Digital Content

All content found on this site and throughout the plugin including images, documentation, support queries and any other information is the property of Wit & Delight, LLC and may not be redistributed without permission or consent.

 

9. Price Changes

Wit & Delight, LLC reserves the right to modify, change, cancel or upgrade a plugin subscription and/or license key without prior notice or consent. Prices of all products are subject to change without prior notice or consent.

 

10. Refund Policy

We firmly believe in and stand behind our products 100%, but we understand that they cannot work perfectly for everyone all of the time. Due to the nature of our product and the fact they can be copied within minutes of purchase, we cannot offer refunds for our digital products.

 

Eligibility conditions for a refund request:

  • You have contacted our support team and allowed us to attempt to resolve your issue(s), or have explained why the download will not work for you.

    • Please note, technical issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund.

  • You agree to remove all Wit & Delight digital products from your computer if a refund is granted.

  • Refunds will be offered at our sole discretion. By purchasing digital products our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.

11. Email

Wit & Delight, LLC may occasionally send you emails related to the purchase of the product(s) from our company. We may also send you occasional email newsletters relating to Wit & Delight Digital Products updates and promotions. We will never sell or release your email to any third party vendors. You may opt out of these emails at any time without penalty.

 

12. License Agreement

By purchasing our product(s), you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent.

 

13. Severability

If any part of this agreement is declared unenforceable or invalid, all remaining clauses in this agreement shall remain binding on the customer.